Kiss918 problem parsing package. So you have to download the file that is compatible with Android version your Fire OS is based upon. 0. 7. 214 of the downloads because my old Fire HD 10 is running Fire OS 5. Know how to fix the error on Android. Since the Android Client is a paid Xibo license, would it not be reasonable for Xibo to put it on the Android App site? That would make for ease of download, eliminate the "unknown software " error, ease of install and advertise Xibo’s products. But there are solutions to the "Parsing the Package" error notification on your Android phone. Same issue . 1 which is based on Android 5. Thanks for your input.