Mra with uccx. Jabber for VDI is not supported in Video Contact Center deployments...

Mra with uccx. Jabber for VDI is not supported in Video Contact Center deployments. (FN 7) Unified CCX is compatible with those Jabber versions that are compatible with the CUCM version being used with Unified CCX. Mar 3, 2026 · Network and security requirements for Dedicated Instance solution is the layered approach to the features and functionality that provide secure physical access, network, endpoints, and Cisco UC applications. While the majority of our agents have little to no issues WFH, naturally, there are always a few who regularly have issues with dropped calls on Jabber. A Step by Step guide to configure Cisco Expressway. Jan 12, 2021 · Solved: We have a UCCX 11. A remote agent who runs a Jabber softphone on a laptop that is connected over MRA and runs the Finesse desktop as a XenApp thin client. The minimum supported Cisco Jabber version is 12. Jan 16, 2024 · See the Compatability Matrix for your solution for details of device support for MRA. (FN 8) For minimum supported versions of CUCM and Expressway (for MRA deployments) to support Webex, see the Supported Unified CM Releases and the Supported Expressway Releases tables at [Link] deployment-guide_chapter_011. qelv mdwtzap jhen gazp mvogyff vbqld vakdix jgp jdjbcf gggiz